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Telling Stories that Matter

Terms of Service

Website & Service Terms

Last Updated: October 9, 2025

Introduction

Welcome to Satvi Media. These Terms of Service ("Terms") govern your use of our website and video production services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.

Our Services

Satvi Media provides professional video production services including:

  • Corporate video production
  • Documentary filmmaking
  • Commercial and promotional videos
  • Digital marketing content
  • Video editing and post-production
  • Creative consulting and strategy

Website Use

Permitted Uses

  • Browsing our portfolio and services
  • Contacting us for business inquiries
  • Applying for career opportunities
  • Sharing our content with proper attribution

Prohibited Uses

  • Using our content for commercial purposes without permission
  • Attempting to hack or disrupt our website
  • Posting harmful, offensive, or illegal content
  • Violating intellectual property rights
  • Impersonating Satvi Media or our employees

Service Agreement Terms

Project Engagement

  • All projects require a signed service agreement
  • Scope of work will be clearly defined in project contracts
  • Payment terms and schedules will be specified
  • Timeline and deliverables will be mutually agreed upon

Client Responsibilities

  • Provide accurate project requirements and materials
  • Make timely payments as per agreement
  • Provide necessary access and permissions for filming
  • Review and approve deliverables in a timely manner
  • Ensure all necessary rights and permissions for content

Intellectual Property

Our Content

All content on this website, including but not limited to:

  • Videos, images, and graphics
  • Text, logos, and branding materials
  • Website design and functionality
  • Proprietary methodologies and processes

is owned by Satvi Media and protected by copyright laws.

Client Content

Rights to final deliverables will be transferred to clients upon:

  • Full payment of all project fees
  • Completion of project deliverables
  • Signed project completion agreement

Payment and Refunds

Payment Terms

  • Project deposits are required to begin work
  • Payment schedules will be outlined in service agreements
  • Late payments may incur additional fees
  • All prices are subject to applicable taxes

Refund Policy

  • Refunds are subject to project-specific agreements
  • Completed work is generally non-refundable
  • Deposits may be refundable under certain circumstances
  • Refund requests must be made in writing

Limitation of Liability

Satvi Media's liability is limited to the amount paid for the specific project or service. We are not liable for indirect, incidental, or consequential damages arising from our services.

We Are Not Liable For:

  • Third-party content or services
  • Technical failures beyond our control
  • Client's use of delivered content
  • Market performance of marketing materials

Cancellation and Termination

Project Cancellation

  • Either party may cancel with written notice
  • Client is responsible for work completed to date
  • Cancellation fees may apply based on project stage
  • Equipment rentals and third-party costs are non-refundable

Website Access

We reserve the right to terminate website access for violations of these Terms.

Force Majeure

Satvi Media is not liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

Governing Law

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of modified Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]
Address: [Your Business Address]
Phone: [Your Phone Number]

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.